Lumera Blanc (“we”, “us”) respects your privacy. This Privacy Policy describes how we collect, use, and protect personal information when you visit our website, place orders, subscribe to updates, or use skin-related tools we provide. By using our site, you acknowledge this policy.
Information we collect
We may collect details you provide directly—such as name, email, phone, shipping address, and payment-related information processed by our payment partners. We may also collect usage data (device, browser, pages viewed) and, where you opt in, information related to skin preferences or diagnostic tools to personalize recommendations.
How we use information
- Fulfil orders, deliveries, and customer support
- Improve products, site experience, and personalization
- Send transactional messages and, with consent, marketing updates you can unsubscribe from
Sharing and security
We do not sell your personal information. We may share data with trusted service providers (payment, logistics, analytics, email) only as needed to operate the business, under appropriate safeguards. We use reasonable technical and organisational measures to protect data; no method of transmission is fully secure.
Cookies
Our site may use cookies or similar technologies for essential functions, preferences, and analytics. You can control cookies through browser settings; some features may not work if disabled.
Your choices
You may request access, correction, or deletion of personal data we hold about you, subject to legal retention requirements. Contact us using the details on our Contact page.
Updates
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective context. Continued use of the site after changes means you accept the revised policy.