Lumera Blanc ships personalized skincare orders across India. This Shipping Policy outlines service areas, timelines, and what to expect after you place an order. Timelines are estimates and may vary during peak seasons, holidays, or courier disruptions.

Service area

We currently deliver to serviceable pin codes within India. At checkout, enter your address to confirm availability. We do not offer international shipping at this time unless stated otherwise on the site.

Order processing

• Orders are typically processed within 1–3 business days
• You will receive a confirmation email when the order is placed
• Tracking details are shared once the shipment is handed to the courier

Delivery timelines

After dispatch, most metro and major city deliveries arrive within 3–7 business days. Remote or non-metro locations may take longer. Delivery attempts follow the courier’s standard process; please ensure someone is available or provide alternate instructions where supported.

Shipping charges

Shipping fees, if any, are shown at checkout before payment. Promotional free-shipping thresholds may apply and will be displayed on the site when active.

Delays and lost packages

If tracking has not updated for an extended period, contact customer care with your order number. We will coordinate with the courier to locate the shipment or arrange a suitable resolution.

Contact

For shipping questions, use the Contact page or reply to your order confirmation email. We are happy to help track your Lumera Blanc order.